Communication Gap Between Generations

communication gap between generations

Everyone has different communication styles as it is, dependent on their location, culture, etc., but they also have generational differences. The issue is not only that everyone has grown up with different terms and communication styles, but there is also a difference in interpretations. This could lead to various conflicts and a lack of understanding. The best bet is to study the communication gap between generations, so you can have a smoother time in the workplace.

Baby boomers, born between 1946 and 1964, are the oldest generation still in the workforce. Because they are older, they did not grow up with technology or the internet. All they were able to have access to was a telephone. That is why their preferred form of communication is a phone call or face-to-face meetings. They value a strong work ethic and earning position and respect, which may be something that comes to play in their communication style.

Generation X, born between 1965 and 1980, shares qualities from both baby boomers and millennials. They did not grow up with the same access to technology as millennials, but they have more of an understanding than baby boomers. Email was the newest and most prominent form of technology that was available for Gen X. That is why an email, or even a phone call, would be the primary form of communication for them. This generation is going to have families or starting to have them, so they are more focused on being steady and providing for their family.

Finally, you have the millennials, born from 1981 to 2000. They are the technologically savvy generation. They grew up with the internet and social media, and they know how to use it both personally and professionally. That makes them a great asset to most modern companies. One of the downfalls of their tech-savvy is that it may have hindered their development of face-to-face social skills. Therefore, a message through text or other apps is a preferred method of communication for a millennial. Luckily, they are very eager and always looking to explore their curiosities.

Each employee in the workplace is going to have different characteristics. These are just generalizations, but they could be important to consider as you move throughout the office.

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About Kayla Gonzalez

Kayla is a graduate of Texas A&M University and joined the Empower Brokerage marketing team in early 2021. She creates content for the company websites and assists with various marketing campaigns. LinkedIn Profile

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